cicayda data services


be our guest!


We treat our customers much like a five-star hotel concierge treats guests, which is why
we say "be our guest, be our guest, be our guest"! In fact, our services people are in the
customer care business. While many of our clients and channel partners simply use our
software in a DIY fashion, other customers want a more services laden relationship
with cicayda. We are happy to accommodate every degree of customer
- be our guest! With a combined 150+ years in litigation experience, our managed
services team gives you fingertip access to services, client-first litigation support,
veteran project management, and keen consulting, along with the best technology
solutions tailored to each and every data need or challenge.

be our guest!


We treat our customers much like a five-star hotel concierge treats guests, which is why
we say "be our guest, be our guest, be our guest"! In fact, our services people are in the
customer care business. While many of our clients and channel partners simply use our
software in a DIY fashion, other customers want a more services laden relationship
with cicayda. We are happy to accommodate every degree of customer
- be our guest! With a combined 150+ years in litigation experience, our managed
services team gives you fingertip access to services, client-first litigation support,
veteran project management, and keen consulting, along with the best technology
solutions tailored to each and every data need or challenge.

faster + reliable


Professional scoping of your project at the very outset is important to the overall success of your project. That's why your priority is our priority. Our experience, refined workflow, and proactive approach ensure that your project moves through our system as rapidly and accurately as possible. We use state of the art technology and proven software to provide solid and reliable results - every time.

faster + reliable


Professional scoping of your project at the very outset is important to the overall success of your project. That's why your priority is our priority. Our experience, refined workflow, and proactive approach ensure that your project moves through our system as rapidly and accurately as possible. We use state of the art technology and proven software to provide solid and reliable results - every time.

expert project design


Our initial goal is to understand every facet and nuance of your project; so we ask a lot of questions to help you think through your project. Our project managers, with their extensive experience, guide you through every step of your project to ensure total project success via elegant execution.

expert project design


Our initial goal is to understand every facet and nuance of your project; so we ask a lot of questions to help you think through your project. Our project managers, with their extensive experience, guide you through every step of your project to ensure total project success via elegant execution.

secure


All of our processes from data collection, data reduction, document review, and document production are done with data security in mind. We already have put in a great deal of planning and care into data security and regulatory compliance. Your data is doubly encrypted, limited to your access, and physically isolated and protected. All to say that your peace of mind means everything to us!

secure


All of our processes from data collection, data reduction, document review, and document production are done with data security in mind. We already have put in a great deal of planning and care into data security and regulatory compliance. Your data is doubly encrypted, limited to your access, and physically isolated and protected. All to say that your peace of mind means everything to us!

cicayda's data services at a glance


cicayda's data services at a glance


Pre-Processing


Legal hold. Data collection. Preserve evidentiary foundation. Convert emails and loose files, plus metadata, to searchable format.

Project Budgeting


Project your costs accurately at the beginning of the project. Smart project scoping with flexible pricing options.

Pre-Processing


Legal hold. Data collection. Preserve evidentiary foundation. Convert emails and loose files, plus metadata, to searchable format.

Project Budgeting


Project your costs accurately at the beginning of the project. Smart project scoping with flexible pricing options.

Deduplication


De-dupe. De-dupe. De-dupe. Lighten your data load dramatically.

de-NIST (NSRL) filter


Eliminate software system files and pare down your data.

Deduplication


De-dupe. De-dupe. De-dupe. Lighten your data load dramatically.

de-NIST (NSRL) filter


Eliminate software system files and pare down your data.

Keyword Filtering


Narrow your review by date range, keyword, file type, etc.

Data Processing


Convert email, spreadsheets, and other ESI to TIFF images or searchable PDFs for easy document review, tagging, redaction, etc.

Keyword Filtering


Narrow your review by date range, keyword, file type, etc.

Data Processing


Convert email, spreadsheets, and other ESI to TIFF images or searchable PDFs for easy document review, tagging, redaction, etc.

Production


Production of your documents in your choice format.

PM QC


Quality Control by our expert Project Managers from inception to final pass and check-off. Our PMs constantly QC providing the ultimate experience in customer care.

Production


Production of your documents in your choice format.

PM QC


Quality Control by our expert Project Managers from inception to final pass and check-off. Our PMs constantly QC providing the ultimate experience in customer care.

cicayda is your one-stop place for all litigation


cicayda is your one-stop place for all litigation


We also offer Managed Document Review as a service

Do you need a professional second opinion?

We also offer Managed Document Review as a service

Do you need a professional second opinion?

EXPLORE

Trust

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Witness

"I have had the opportunity to use cicayda in connection with a rush project ... We have been very happy at every level, e.g., cost, responsiveness, project management, etc. In addition, we are working cicayda into the client matters in which we have been engaged to handle eDiscovery on a firm wide basis."

- Partner, AmLaw Top 15 Law Firm